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App is unavailable in some parts of Europe

Apr 26 at 07:11am PDT
Affected services
REST API (US West)
WebSocket API (US West)

Resolved
Apr 26 at 07:11am PDT

Google Cloud has reported an outage in their Paris data center, which affects some European IcePanel users who did not get failed over to our US location. We're working to fail over EU traffic to our US location.

IcePanel incident report:
https://docs.google.com/document/d/1EGRNkRCy99am0pJR2Ned3lagISy_h7G0MIb2xEnNRQI/edit?usp=sharing

Google status information:
https://status.cloud.google.com/regional/europe
https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPfkY#73mBtVKKfeJGJ1yaY7hV